Subject: Ticket Assigned - Conversation with charity
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 14 Nov 2021 15:34:52 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with charity charity                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  charity Bot:  Hi Charity ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9512060105 Bot:    Your order status is  : Delivered   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0568772549            07:24 PM, 14th Nov                   mayar  
                  Hi Charity, Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           07:26 PM, 14th Nov                   mayar                   How may I help you?           07:26 PM, 14th Nov                   mayar                   Are you still connected?           07:29 PM, 14th Nov                   mayar                   Hi Charity, I'm not getting a response from you. Are we still connected?           07:31 PM, 14th Nov                   mayar                   Sorry I did not receive any response from you.  I'll be stepping out of chat for now, but feel free to chat with us again if you need help.           07:34 PM, 14th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3366756