Subject: Ticket Assigned - Conversation with abbas
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 13 Nov 2021 15:21:03 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with abbas abbas                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  abbas Bot:  Hi Abbas ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9512053276 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  971543522986            07:04 PM, 13th Nov                     abbas         
            Okay           07:04 PM, 13th Nov                   mayar                   Hi Abbas, Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           07:04 PM, 13th Nov                   mayar                   How may I help you?           07:04 PM, 13th Nov                     abbas                    Hey Mayar           07:05 PM, 13th Nov                     abbas                    Can you please confirm if i can get my order by tomorrow           07:05 PM, 13th Nov                     abbas                    I want to gift to someone on her birthday and need it by tomorrow           07:05 PM, 13th Nov                   mayar                   We request you to please allow us some time to check your details and back to you, stay with us           07:08 PM, 13th Nov                   mayar                   Could you please confirm is this your correct phone number 971543522986?           07:12 PM, 13th Nov                   mayar
                    Please contact us if you did not get the  order within 24 hours and we will help you in the best way           07:15 PM, 13th Nov                   mayar                   Hi Abbas, I'm not getting a response from you. Are we still connected?           07:15 PM, 13th Nov                   mayar                   Sorry I did not receive any response from you.  I'll be stepping out of chat for now, but feel free to chat with us again if you need help.           07:20 PM, 13th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3360489