Subject: Ticket Assigned - need escalation - late delivery
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 09 Nov 2021 13:01:02 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  need escalation - late delivery User                    Hi           04:40 PM, 09th Nov                   mayar                   Hi ,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           04:41 PM, 09th Nov                   mayar                   Could you please share your order number so that I can assist you further?           04:41 PM, 09th Nov                     User                    I need to ask my order status?           04:41 PM, 09th Nov                     User                    42724004105           04:41 PM, 09th Nov                     User                    Hello           04:43 PM, 09th Nov                   mayar                   يرجى تزويدنا برقم الطلب الصحيح ويتكون  من عشرة ارقام           04:45 PM, 09th Nov                   mayar                   هل مازلت متصل معنا؟           04:48 PM, 09th Nov                     User                    English please           04:48 PM, 09th Nov                   mayar                   Please ignore the previous messages           04:51 PM, 09th Nov                   mayar                   Please wait t min           04:51 PM, 09th Nov                   mayar                   From which country are you shopping with us           04:51 PM, 09th Nov                   mayar                   could you please send the correct order number whci           04:52 PM, 09th Nov                     User                    Am here in oman           04:52 PM, 09th Nov                   mayar                   which consists of ten digits and start with number 1           04:52 PM, 09th Nov                     User                    1610263723           04:53 PM, 09th Nov                   mayar                   pleas hold with us           04:55 PM, 09th Nov                     User                    Ok           04:56 PM, 09th Nov                   mayar                   Could you please confirm is this your correct phone number 96879465485?           04:56 PM, 09th Nov                     User                    +96879465485           04:57 PM, 09th Nov                     User                    Yes           04:57 PM, 09th Nov                   mayar                   Please be assured that now we will escalate your concern to our delivery team and we will ask them to deliver the order as early as possible.            04:57 PM, 09th Nov                   mayar                   We sincerely apologize for any inconvenience caused you. This is not the experience we offer           04:57 PM, 09th Nov                   mayar                   Do you have any other inquiries that we can help with?           04:57 PM, 09th Nov                     User                    Nothing else .. i just only may i know my order status.. thanks           04:58 PM, 09th Nov                     User                    Can you tell that driver am here in grand palace restaurant next to al kyumi ..thank you in advance           05:00 PM, 09th Nov                   mayar                   Okay           05:00 PM, 09th Nov                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:00 PM, 09th Nov                     User                    Thank you           05:00 PM, 09th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3338954