Subject: Ticket Assigned - delivery
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 28 Oct 2021 13:51:05 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  delivery noufal pallam                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  noufal pallam Bot:  Hi Noufal Pallam ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9509401799 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0527135351            05:40 PM, 28th Oct                   mayar                   Hi Noufal ,Good evening Thank you for contacting us. My name is Mayar ,i will be happy to help you.           05:41 PM, 28th Oct                     noufal pallam                             05:41 PM, 28th Oct                     noufal pallam                    Kindly update my order status           05:41 PM, 28th Oct                   mayar                   Thank you for sharing the order details. Please allow me a moment to check this for you.           05:41 PM, 28th Oct                   mayar                   Thank you for allowing me the time to check. I appreciate your patience.           05:47 PM, 28th Oct                   mayar                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.             05:47 PM, 28th Oct                   mayar                   We request you to please allow us some time so we can work on this and do the needful.           05:47 PM, 28th Oct                   mayar                   Is there anything else i can help you with           05:49 PM, 28th Oct                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:50 PM, 28th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3282410