Subject: Ticket Assigned - C&C
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Mon, 25 Oct 2021 13:34:10 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  C&C naina                    Bot:  Hi again! Bot:  Please enter your name Customer:  naina Bot:  Hi Naina ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9508823682 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            05:18 PM, 25th Oct                     naina                    ok           05:19 PM, 25th Oct                   mayar                   Hi Naina,Good evening Thank you for contacting us. My name is Mayar ,i will be happy to help you.           05:19 PM, 25th Oct                     naina                    what is the present status of my order 9508823682           05:20 PM, 25th Oct                     naina                    where it is there           05:20 PM, 25th Oct                     naina                    I'm not getting update           05:20 PM, 25th Oct                   mayar                   We sincerely apologize for any inconvenience caused,           05:21 PM, 25th Oct                   mayar                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.             05:21 PM, 25th Oct                   mayar                   We request you to please allow us some time so we can work on this and do the needful.           05:21 PM, 25th Oct                     naina                    is item arrived at Abu Hail max or not yet           05:21 PM, 25th Oct                   mayar                   We will do  our best to make your order ready at the store asap           05:23 PM, 25th Oct                     naina                    ok please           05:23 PM, 25th Oct                   mayar                   Is there anything else i can help you with           05:23 PM, 25th Oct                   Mohad                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:33 PM, 25th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3268104