Subject: Ticket Assigned - need escalation
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 18 Oct 2021 11:43:04 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  need escalation User                    Hi sir           03:35 PM, 18th Oct                   mayar                   Hi ,Good evening Thank you for contacting us. My name is Mayar ,i will be happy to help you.           03:36 PM, 18th Oct                     User                    I have a return request but from one week it has been pending           03:37 PM, 18th Oct                     User                    Order number: 1603632121           03:38 PM, 18th Oct                   mayar                   Thank you for sharing the order details. Please allow me a moment to check this for you.           03:38 PM, 18th Oct                     User                    Please check           03:38 PM, 18th Oct                   mayar                   Thank you for allowing me the time to check. I appreciate your patience.           03:39 PM, 18th Oct                   mayar                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.             03:39 PM, 18th Oct                   mayar                   We request you to please allow us some time so we can work on this and do the needful.           03:39 PM, 18th Oct                   mayar                   Is there anything else i can help you with           03:40 PM, 18th Oct                     User                    Please do quickly because after this return complete i want to buy some product from you           03:41 PM, 18th Oct                     User                    Thanks           03:41 PM, 18th Oct                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           03:42 PM, 18th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3240758