Subject: Ticket Assigned - Conversation with saheer lasim
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 14 Oct 2021 10:48:57 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with saheer lasim saheer lasim                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  saheer lasim Bot:  Hi Saheer Lasim ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9507520341 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0508336206            02:42 PM, 14th Oct                     saheer lasim                    Ok           02:42 PM, 14th Oct                   mayar                   Hi Saheer ,Good evening Thank you for contacting us. My name is Mayar ,i will be happy to help you.           02:42 PM, 14th Oct                   mayar                   We see that you have placed your order on Oct 12, 2021. We would like to inform that click and collect orders are usually delivered to the stores and are ready to pick-up within 2-3 working days. You’ll receive an SMS and an email when your order is ready for collection.           02:46 PM, 14th Oct                   mayar                   Is there anything else i can help you with           02:46 PM, 14th Oct                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           02:48 PM, 14th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3225482