Subject: Ticket Assigned - click and collect
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 14 Oct 2021 09:12:30 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  click and collect tanweer imran khan                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  tanweer imran khan Bot:  Hi Tanweer Imran Khan ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointae Bot:  Please enter your order number to continue Customer:  9507559646 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0527885632            01:05 PM, 14th Oct                   mayar                   Hi Tanweer ,Good evening Thank you for contacting us. My name is Mayar ,i will be happy to help you.           01:06 PM, 14th Oct                     tanweer imran khan                    I was supposed to collect my prder feom deira city centre. But i havnt got any msg regarding collection.           01:07 PM, 14th Oct                   mayar                   We see that you have placed your order on Oct 13, 2021. We would like to inform that click and collect orders are usually delivered to the stores and are ready to pick-up within 2-3 working days. You’ll receive an SMS and an email when your order is ready for collection.           01:07 PM, 14th Oct                     tanweer imran khan                    Okay. Thanks           01:09 PM, 14th Oct                   mayar                   Is there anything else i can help you with           01:10 PM, 14th Oct                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           01:12 PM, 14th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3224987