Subject: Ticket Assigned - Conversation with hussein
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 13 Oct 2021 11:41:39 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hussein hussein                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hussein Bot:  Hi Hussein ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Kuwait Bot:  Please enter your order number to continue Customer:  4743726251 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  +201221001391            03:25 PM, 13th Oct                   mayar                   
 Hi Hussein,Good evening Thank you for contacting us. My name is Mayar ,i will be happy to help you.           03:28 PM, 13th Oct                     hussein                    Hi mayar           03:28 PM, 13th Oct                     hussein                    I have a shukran card with points in it linked to my kuwaiti phone number           03:29 PM, 13th Oct                     hussein                    But i moved to egypt now & would like to transfer it to my egyptian number           03:29 PM, 13th Oct                     hussein                    Can you help me with that?           03:29 PM, 13th Oct                   mayar                   We request you to please contact shukran team on +965 22289558 or via email [email-masked]           03:32 PM, 13th Oct                     hussein                    Can i contact them visa whatsapp?           03:32 PM, 13th Oct                     hussein                    Cuz im not in kuwait anymore           03:32 PM, 13th Oct 
                   mayar                   You can contact them via email [email-masked]           03:35 PM, 13th Oct                   mayar                   Is there anything else i can help you with           03:35 PM, 13th Oct                     hussein                    No thanks           03:38 PM, 13th Oct                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           03:41 PM, 13th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3221440