Subject: Ticket Assigned - Conversation with tausif
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 13 Oct 2021 11:19:49 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with tausif tausif                    Bot:  Hi again! Bot:  Please enter your name Customer:  tausif Bot:  Hi Tausif ,what do you need help with? Customer:  Refund queries Bot:  Please choose your location Customer:  Kuwait Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by Knet - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-
 15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by Knet - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  No Bot:  Thank you and do rate us for the service Customer:  Not Helpful Bot:  Would you like to still talk to one of our agent? Customer:  Yes            03:05 PM, 13th Oct                     tausif                    I want my refund its to late           03:06 PM, 13th Oct                     tausif                             03:06 PM, 13th Oct               
       tausif                    Still i don't get i pay cash           03:06 PM, 13th Oct                   mayar                   Hi Tausif,Good evening Thank you for contacting us. My name is Mayar ,i will be happy to help you.           03:09 PM, 13th Oct                   mayar                   Could you please share your order number so that I can assist you further?           03:11 PM, 13th Oct                   mayar                   Hi, I'm not getting a response from you. Are we still connected?           03:13 PM, 13th Oct                   mayar                   Hi Tausif, I have not received a response from you still, please confirm if we are still connected?           03:16 PM, 13th Oct                   mayar                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           03:19 PM, 13th Oct                                          View conversation in F
 reshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3221328