Subject: Ticket Assigned - Conversation with ahmad amin
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 13 Oct 2021 09:55:34 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with ahmad amin ahmad amin                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  ahmad amin Bot:  Hi Ahmad Amin ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9507519985 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  +966564357702            01:38 PM, 13th Oct             
         ahmad amin                    Okay           01:39 PM, 13th Oct                   mayar                   Hi Ahmad ,Good evening Thank you for contacting us. My name is Mayar ,i will be happy to help you.           01:39 PM, 13th Oct                     ahmad amin                    Thank you good evening           01:39 PM, 13th Oct                     ahmad amin                    I made and order but the number i used is wrong           01:40 PM, 13th Oct                     ahmad amin                    I just realized           01:40 PM, 13th Oct                   mayar                   Could you please share your order number so that I can assist you further?           01:41 PM, 13th Oct                     ahmad amin                    Hey you there           01:43 PM, 13th Oct                   mayar                   Could you please share your order number so that I can assist you further?           01:43 PM, 13th Oct                     ahmad amin                
     Hello           01:44 PM, 13th Oct                   mayar                   Could you please share your order number so that I can assist you further?           01:46 PM, 13th Oct                   mayar                   Hi, I'm not getting a response from you. Are we still connected?           01:50 PM, 13th Oct                   mayar                   Hi Ahmad , I have not received a response from you still, please confirm if we are still connected?           01:54 PM, 13th Oct                   mayar                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           01:55 PM, 13th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3220917