Subject: Ticket Assigned - Conversation with mehrin
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 13 Oct 2021 09:48:24 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with mehrin mehrin                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  mehrin Bot:  Hi Mehrin ,what do you need help with? Customer:  Refund queries Bot:  Please choose your location Customer:  Bahrain Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.   Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0097339615337            01:35 PM, 13th Oct                   mayar                   Hi Mehrin,Good evening Thank you for contacting us. My name is Mayar ,i will be happy to help you.           01:37 PM, 13th Oct                     mehrin                    Hi           01:37 PM, 13th Oct                     mehrin                    I would like to ask you that after how many days the order is cancelled if I haven’t collected from click and collect           01:38 PM, 13th Oct                   mayar                   The order will be automatically cancelled if not collected within 14 days and the amount will be reversed after 7-14 days.           01:39 PM, 13th Oct                   mayar                   Is there anything else i can help you with           01:41 PM, 13th Oct                     mehrin                    ??           01:43 PM, 13th Oct                   mayar                   The order will be automatically cancelled if not collected within 14 days and the amount will be reversed after 7-14 days.           01:43 PM, 13th Oct                   mayar                   Is there anything else i can help you with           01:46 PM, 13th Oct                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           01:48 PM, 13th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3220882