Subject: Ticket Assigned - Conversation with sukanya
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 13 Oct 2021 09:34:22 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with sukanya sukanya                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  sukanya Bot:  Hi Sukanya ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9507402866 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0971551268592            01:22 PM, 13th Oct                   mayar                   Hi Sukanya,Good evening Thank you for contacting us. My name is Mayar ,i will be happy to help you.           01:22 PM, 13th Oct                     sukanya                    Hi Mayar           01:23 PM, 13th Oct                     sukanya                    My order for few clothing is click and collect, when would it be ready?? As its urgent for me           01:24 PM, 13th Oct                     sukanya                    There?!           01:25 PM, 13th Oct                   mayar                   We see that you have placed your order on Oct 12, 2021. We would like to inform that click and collect orders are usually delivered to the stores and are ready to pick-up within 2-3 working days. You’ll receive an SMS and an email when your order is ready for collection.           01:25 PM, 13th Oct                     sukanya                    Can you expedite or something?? I needed it by end of tomorrow??!           01:26 PM, 13th Oct                     sukanya                    There?!           01:28 PM, 13th Oct                   mayar                   Please note that the lick and collect orders are usually delivered to the stores,and we will do our best to make it ready soon enough           01:28 PM, 13th Oct                     sukanya                    Ok thanks           01:28 PM, 13th Oct                   mayar                   Is there anything else i can help you with           01:29 PM, 13th Oct                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           01:34 PM, 13th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3220804