Subject: Ticket Assigned - Conversation with mary
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 12 Oct 2021 15:41:04 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with mary mary                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  mary Bot:  Hi Mary ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Bahrain Bot:  Please enter your order number to continue Customer:  /startOver Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  97239892777            07:29 PM, 12th Oct                     mary                    9733989277
 7           07:29 PM, 12th Oct                   mayar                   Hi Mary,Good evening Thank you for contacting us. My name is Mayar ,i will be happy to help you.           07:30 PM, 12th Oct                   mayar                   We sincerely apologize for any inconvenience caused however, we request you to please elaborate your concern so that we can assist you accordingly with this.           07:33 PM, 12th Oct                   mayar                   Hi, I'm not getting a response from you. Are we still connected?           07:35 PM, 12th Oct                   mayar                   Hi (Mary), I have not received a response from you still, please confirm if we are still connected?           07:38 PM, 12th Oct                   mayar                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           07:40 PM, 12th Oct                                          
 View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3218363