Subject: Ticket Assigned - Conversation with amit
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 12 Oct 2021 10:00:23 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with amit amit                    Bot:  Hi again! Bot:  Please enter your name Customer:  amit Bot:  Hi Amit ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9507444037 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            01:50 PM, 12th Oct                   mayar                   Hi Amit,Good evening Thank you for contacting us. My name is Mayar ,i will be happy to help you.           01:50 PM, 12th Oct                     amit                    Hi           01:50 PM, 12th Oct                     amit                    Order 9507444037           01:51 PM, 12th Oct                   mayar                   Thank you for sharing the order details. Please allow me a moment to check this for you.           01:52 PM, 12th Oct                   mayar                   Thank you for allowing me the time to check. I appreciate your patience.           01:52 PM, 12th Oct                   mayar                   We would like to inform you that your order is in Cancelling Processing           01:53 PM, 12th Oct                     amit                    Yes           01:53 PM, 12th Oct                     amit                    Can u cancel the cancel process ?           01:54 PM, 12th Oct                     amit                    And complete my order…           01:54 PM, 12th Oct                   mayar                   No,unfortunately we can't do that           01:54 PM, 12th Oct                     amit                    How much time will it take for my credit to come back to my account           01:55 PM, 12th Oct                   mayar                   Our system will cancel Your order automatically           01:55 PM, 12th Oct                     amit                    Ok           01:55 PM, 12th Oct                     amit                    How long will that take           01:56 PM, 12th Oct                     amit                    As I need to use the same credit for further purchase           01:56 PM, 12th Oct                   mayar                   You will be notified asap           01:56 PM, 12th Oct                     amit                    Will it be done today?           01:57 PM, 12th Oct                     amit                    ?           01:57 PM, 12th Oct                   mayar                   Yes,within 24 hours           01:58 PM, 12th Oct                     amit                    Ok           01:58 PM, 12th Oct                     amit                    Thanks           01:58 PM, 12th Oct                   mayar                   Is there anything else i can help you with           01:58 PM, 12th Oct                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           02:00 PM, 12th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3216531