Subject: Ticket Assigned - pre
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 11 Oct 2021 15:47:11 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  pre yamna                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  yamna Bot:  Hi Yamna ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something? You can do it in 2 easy ways.   1. Request a return online from your account. 2. Email customer care for a pick-up at [email-masked]   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0508431803            07:36 PM, 11th Oct                   mayar                   Hi Yamna,Good evening Thank you for contacting us. My name is Mayar ,i will be happy to help 
 you.           07:36 PM, 11th Oct                     yamna                    Hi           07:36 PM, 11th Oct                     yamna                    I would like to know that there's some offer going on till when its valid           07:36 PM, 11th Oct                     yamna                    Hello           07:37 PM, 11th Oct                     yamna                    Hellooo           07:38 PM, 11th Oct                   mayar                   We would like to inform you that there is no any specific date for the offers,as it's changed from day to another           07:40 PM, 11th Oct                     yamna                    Okay so if i order something and didnt like the quality will i be able to return it           07:41 PM, 11th Oct                     yamna                    Please reply quickly           07:42 PM, 11th Oct                   mayar                   Yes,you can return the items after received           07:42 PM, 11th Oct                     yam
 na                    And i will get a refund in cash?           07:43 PM, 11th Oct                     yamna                    If we click n collect can we do quality check then and there?           07:43 PM, 11th Oct                   mayar                   If you paid as cash on delivery,and return the items to the store will get refunded cash           07:43 PM, 11th Oct                     yamna                    Okay           07:44 PM, 11th Oct                   mayar                   Is there anything else i can help you with           07:44 PM, 11th Oct                     yamna                    If we click n collect can we do quality check then and there?           07:44 PM, 11th Oct                     yamna                    Im just skeptical about the quality before ordering           07:45 PM, 11th Oct                     yamna                    Please help           07:45 PM, 11th Oct                   mayar                   Yes,you can return the items to th
 e same store           07:45 PM, 11th Oct                     yamna                    Alright           07:45 PM, 11th Oct                     yamna                    Thank you           07:45 PM, 11th Oct                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           07:46 PM, 11th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3214044