Subject: Ticket Assigned - Conversation with yes
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 11 Oct 2021 14:30:19 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with yes yes                    Bot:  Hi again! Bot:  Please enter your name Customer:  yes Bot:  Hi Yes ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  Kuwait Bot:  Please enter your order number to continue Customer:  8105496613 Bot:  Looks to be an invalid order No Bot:  Please enter your order number to continue Customer:  8105496612 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            06:14 PM, 11th Oct                   mayar                   Hi ,Good evening Thank yo
 u for contacting us. My name is Mayar ,i will be happy to help you.           06:15 PM, 11th Oct                     yes                    My order no 8105496612 ordered on 29th sept still showing processing           06:16 PM, 11th Oct                   mayar                   Thank you for sharing the order details. Please allow me a moment to check this for you.           06:20 PM, 11th Oct                   mayar                   Thank you for allowing me the time to check. I appreciate your patience.           06:21 PM, 11th Oct                   mayar                   Please note that your order is ready for pick up           06:21 PM, 11th Oct                     yes                    Than on the app why is it showing processing           06:22 PM, 11th Oct                   mayar                   We request you to please visit the store and collect your order           06:27 PM, 11th Oct                   mayar                   Is there anything else i can help you wit
 h           06:27 PM, 11th Oct                     yes                    Ok tks           06:27 PM, 11th Oct                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           06:30 PM, 11th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3213657