Subject: Ticket Assigned - Conversation with abjalhussain shajagan
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 11 Oct 2021 12:55:38 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with abjalhussain shajagan abjalhussain shajagan                    Bot:  Hi again! Bot:  Please enter your name Customer:  abjalhussain shajagan Bot:  Hi Abjalhussain Shajagan ,what do you need help with? Customer:  How can I return my order? Bot:  Please choose your location Customer:  Saudi Arabia Bot:    Want to return something? You can do it in 2 easy ways.   1. Request a return online from your account.  2. Email customer care for a pick-up at [email-masked]  For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            04:33 PM, 11th Oct                   mayar                   Hi Abjalhussain ,Good evening Thank you for contacting us. My name is Mayar ,i will be happy to help you.           04:33 PM, 11
 th Oct                     abjalhussain shajagan                    Hi           04:35 PM, 11th Oct                     abjalhussain shajagan                    I placed a return request few days ago.           04:35 PM, 11th Oct                     abjalhussain shajagan                    No one contacted me regarding it           04:35 PM, 11th Oct                     abjalhussain shajagan                    Today also ive placed a return request for another order.           04:35 PM, 11th Oct                   mayar                   Could you please share your order number so that I can assist you further?           04:37 PM, 11th Oct                     abjalhussain shajagan                    6357116841 and 6358056827           04:37 PM, 11th Oct                   mayar                   Thank you for sharing the order details. Please allow me a moment to check this for you.           04:38 PM, 11th Oct                   mayar                   Thank you for allowing me the ti
 me to check. I appreciate your patience.           04:39 PM, 11th Oct                   mayar                   You must have received an email notification from us containing a link. We request you to please click on that link and fill your address and contact details.           04:40 PM, 11th Oct                   mayar                   Hi, I'm not getting a response from you. Are we still connected?           04:42 PM, 11th Oct                     abjalhussain shajagan                    No           04:43 PM, 11th Oct                     abjalhussain shajagan                    Didnt receive anything           04:43 PM, 11th Oct                   mayar                   We sincerely apologize for the delay in collection of your return request, we have created a new return request at this time to avoid further delays, You must have received an email notification from us containing a link. We request you to please click on that link and fill your address and contact details.     
       04:45 PM, 11th Oct                   mayar                   Is there anything else i can help you with           04:45 PM, 11th Oct                     abjalhussain shajagan                    No thanks           04:46 PM, 11th Oct                     abjalhussain shajagan                    Wat abt other order           04:46 PM, 11th Oct                   mayar                   please note the courier partner may take up to 3-5 business days to arrange the collection. They will contact you on the following contact number when arranging the collection with you: (966537918975)           04:48 PM, 11th Oct                     abjalhussain shajagan                    Ok           04:49 PM, 11th Oct                   mayar                   Is there anything else i can help you with           04:49 PM, 11th Oct                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           04:55 PM, 11th Oct           
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