Subject: Ticket Assigned - Conversation with aftab
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Thu, 07 Oct 2021 13:27:29 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with aftab aftab                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  aftab Bot:  Hi Aftab ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something? You can do it in 2 easy ways.   1. Request a return online from your account. 2. Email customer care for a pick-up at [email-masked]   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0567036876            05:19 PM, 07th Oct                   mayar                   Hi ,Good evening Thank you for contacting us. My name is Mayar ,i will be happy to help you.           05:19 PM, 07th Oct                     aftab                    Good evening           05:20 PM, 07th Oct                     aftab                    I returned my one order still I not get credit back in account           05:20 PM, 07th Oct                     aftab                    9505790381           05:22 PM, 07th Oct                     aftab                    Hello           05:22 PM, 07th Oct                     aftab                    /startOver           05:23 PM, 07th Oct                   mayar                   Thank you for providing us with this details            05:24 PM, 07th Oct                   mayar                   Could you please allow me 2 minutes to check your order details?           05:24 PM, 07th Oct                     aftab                    Ok           05:24 PM, 07th Oct                   mayar                   We would like to inform you that your product reached our warehouse and it will take us 2 - 3 business days from the time we receive your return to conduct a quality check and issue your refund.  Once the refund is processed the amount you paid online will be refunded back to you           05:26 PM, 07th Oct                   mayar                   Is there anything else i can help you with?            05:26 PM, 07th Oct                     aftab                    Ok           05:26 PM, 07th Oct                     aftab                    No           05:26 PM, 07th Oct                     aftab                    Thanks           05:26 PM, 07th Oct                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:27 PM, 07th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3198242