Subject: Ticket Assigned - Conversation with aisha
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 07 Oct 2021 12:15:53 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with aisha aisha                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  aisha Bot:  Hi Aisha ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9506567957 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0561001914            04:05 PM, 07th Oct                   mayar                   Hi Aisha ,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           04:06 PM, 07th Oct                     aisha                    Hello           04:06 PM, 07th Oct                     aisha                    I would to cancel two orders that where done by mistake           04:06 PM, 07th Oct                   mayar                   Could you please share your order numbers so that I can assist you further?           04:08 PM, 07th Oct                     aisha                    9506567957           04:09 PM, 07th Oct                     aisha                    9506567968           04:09 PM, 07th Oct                   mayar                   The orders was not placed           04:12 PM, 07th Oct                   mayar                   The amount was not transferred from your end           04:12 PM, 07th Oct                     aisha                    So it’s technically canceled?           04:13 PM, 07th Oct                   mayar                   It was automatically canceled           04:13 PM, 07th Oct                   mayar                   Is there anything else i can help you with?            04:13 PM, 07th Oct                     aisha                    Okay           04:13 PM, 07th Oct                     aisha                    Thank you           04:13 PM, 07th Oct                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           04:15 PM, 07th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3197820