Subject: Ticket Assigned - Conversation with i need one request
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 07 Oct 2021 10:42:19 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with i need one request i need one request                    Bot:  Hi again! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  i need one request Bot:  Oops! Couldn't get that, am a new bot in town and learning with time.  You can try rephrasing your question. Bot:  Hi I Need One Request ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9506478345 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            02:30 PM, 07th Oct                   mayar                   Hi ,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           02:30 PM, 07th Oct                     i need one request                    Hi can you please cancel my yesterday order           02:31 PM, 07th Oct                     i need one request                    9506478345           02:31 PM, 07th Oct                     i need one request                    This is the order I’d           02:31 PM, 07th Oct                   mayar                   Pick up order takes 2-3 days to be  ready  in the store           02:31 PM, 07th Oct                   mayar                   Our team will contact you once it is ready           02:32 PM, 07th Oct                   mayar                   Is there anything else i can help you with?            02:32 PM, 07th Oct                     i need one request                    Because today I have ordered two item together for home delivery           02:32 PM, 07th Oct                     i need one request                    No I am asking you to cancel my pickup order           02:32 PM, 07th Oct                     i need one request                    9506478345This order cancel it           02:33 PM, 07th Oct                   mayar                   The order can not be canceled now           02:33 PM, 07th Oct                     i need one request                    No I don’t want           02:34 PM, 07th Oct                     i need one request                    I have orders now two items in the same           02:34 PM, 07th Oct                   mayar                   It will be automatically canceled after 14 days if you did not collect it           02:34 PM, 07th Oct                     i need one request                    That’s for home delivery           02:34 PM, 07th Oct                   mayar                   Is there anything else i can help you with?            02:34 PM, 07th Oct                     i need one request                    That even I know if I didn’t pickup my order it is automatically canceled           02:35 PM, 07th Oct                   mayar                   This order 9506478345 is click and collect order           02:35 PM, 07th Oct                     i need one request                    I want you to do that           02:35 PM, 07th Oct                     i need one request                    Cancellation           02:36 PM, 07th Oct                     i need one request                    Yes of course           02:36 PM, 07th Oct                     i need one request                    It’s click and collect           02:36 PM, 07th Oct                   mayar                   For sorry The order can not be canceled now           02:36 PM, 07th Oct                     i need one request                    Then the cancellation is easy to do know           02:36 PM, 07th Oct                   mayar                   It will be automatically canceled after 14 days if you did not collect it           02:36 PM, 07th Oct                   mayar                   Is there anything else i can help you with?            02:39 PM, 07th Oct                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           02:41 PM, 07th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3197331