Subject: Ticket Assigned - Conversation with lou santander
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 06 Oct 2021 12:40:15 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with lou santander lou santander                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  lou santander Bot:  Hi Lou Santander ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0505504579            04:25 PM, 06th Oct                   mayar                   Hi ,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           04:29 PM, 06th Oct                   mayar                   Could you please share your order number so that I can assist you further?           04:31 PM, 06th Oct                   mayar                   Hi, I'm not getting a response from you. Are we still connected?           04:31 PM, 06th Oct                     lou santander                    Yes           04:32 PM, 06th Oct                     lou santander                    9505471310           04:33 PM, 06th Oct                     lou santander                    Could you please check my refund status           04:33 PM, 06th Oct                   mayar                    We would like to inform you that your product will take 2 - 3 business days to reach our warehouse and it will take us 2 - 3 business days from the time we receive your return to conduct a quality check and issue your refund.  Once the refund is processed the amount you paid online will be refunded back to your original payment method within 7-14 working days.            04:37 PM, 06th Oct                   mayar                   Is there anything else i can help you with?            04:37 PM, 06th Oct                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           04:39 PM, 06th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3193173