Subject: Ticket Assigned - need escalation
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 06 Oct 2021 12:11:06 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  need escalation User                    Order 1605480830           04:05 PM, 06th Oct                     User                    Not yet received           04:06 PM, 06th Oct                   mayar                   Hi ,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           04:06 PM, 06th Oct                     User                    Can you please tell me why my order not received           04:06 PM, 06th Oct                   mayar                   We sincerely apologize for any inconvenience caused,   We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.  We request you to please allow us some time so we can work on this and do the needful.           04:07 PM, 06th Oct                   mayar                   Is there anything else i can help you with?            04:07 PM, 06th Oct                     User                    I brought it online last week           04:07 PM, 06th Oct                     User                    Till now nobody contacted me           04:07 PM, 06th Oct                   mayar                   We sincerely apologize for any inconvenience caused,           04:08 PM, 06th Oct                   mayar                   We request you to please allow us some time so we can work on this and do the needful.           04:08 PM, 06th Oct                   mayar                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.             04:08 PM, 06th Oct                   mayar                   Is there anything else i can help you with?           04:08 PM, 06th Oct                     User                    Thanks.. Only delever problem           04:08 PM, 06th Oct                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           04:10 PM, 06th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3192999