Subject: New Reply Received - need escalation
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 06 Oct 2021 09:01:35 +0000

Hi Mayar nasser mahmoud,  The customer has responded to the ticket.  need escalation  Ticket comment <div class="WordSection1">
<div class="MsoNormal">Dear Team,<br>
Please close this on your side as per POD this CNC order was already delivered to store
</div>
<div></div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Order sent to Store :Oct 3, 2021<br>
Order ID: 7305868868<br>
Store : 60309</span></div>
<div></div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div>
<div class="MsoNormal">Regards,</div>
<div></div>
<div class="MsoNormal"><b><i><span style="font-size:12.0pt;color:#2F5496">Aatif Shameer</span></i></b></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style="font-size:8.0pt">MT - BAHRAIN</span></div>
<div></div>
<div></div>
<div class="MsoNormal">
<b><span lang="FR-CA" style="font-size:8.0pt">Mobile (Work) :</span></b><span lang="FR-CA" style="font-size:8.0pt"> +973 39722527</span>
</div>
<div></div>
<div></div>
</div>
<div class="MsoNormal"></div>
<div> </div>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<div class="MsoNormal"><b></b></div>
</div>
</div>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Dominic Arackal &lt;[email-masked]&gt; <br>
<b>Sent:</b> Tuesday, October 5, 2021 5:36 PM<br>
<b>To:</b> Aatif Ayyubi &lt;[email-masked]&gt;<br>
<b>Subject:</b> FW: [#3183265] - need escalation</div>
<div></div>

<div class="MsoNormal"></div>
<div> </div>
<div class="MsoNormal"></div>
<div> </div>
<div class="MsoNormal"></div>
<div> </div>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<div class="MsoNormal">
<b>From:</b> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
<br>
<b>Sent:</b> Tuesday, October 5, 2021 5:30 PM<br>
<b>To:</b> Dominic Arackal &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; BHRdc Ecomm &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#3183265] - need escalation</div>
<div></div>
</div>
</div>
<div class="MsoNormal"></div>
<div> </div>
<div>
<b><i><span style="font-size:13.5pt;color:indianred">External email sender, please take precaution.</span></i></b><span style="color:indianred"></span>
</div>
<div></div>
<div></div>
<div>
<div>
<div>
<div>
<div>
<div class="MsoNormal">
<span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Hi Team,<br>
<br>
Problem Statement: Order statues<br>
<br>
Order Date :Oct 2, 2021<br>
Order ID: 7305868868<br>
Store : 60309<br>
 <br>
Assistance Required: Order statues<br>
 <br>
Issue Description: Kindly update the statues  of this order . the customer received this order .<br>
 <br>
Regards,<br>
CS Team Mayar</span><span style="font-size:10.5pt;font-family:-apple-system"> </span>
</div>
<div></div>
<div></div>
</div>
</div>
</div>
<div class="MsoNormal">
<span style="font-size:10.5pt;font-family:-apple-system"><br>
</span><span style="font-size:10.5pt;font-family:-apple-system">
</span>
</div>
<div></div>
<div></div>
</div>
</div>

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the
 original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have
 received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any
 delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. <a href="http://www.landmarkgroup.com" rel="noreferrer">www.landmarkgroup.com</a>
</blockquote></div>

Attachments :
1. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043264515852'>WhatsApp Image 2021-10-06 at 11.52.09 AM.jpeg</a><br />2. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043264515856'>WhatsApp Image 2021-10-06 at 11.52.26 AM.jpeg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3183265