Subject: Ticket Assigned - Conversation with i r sidath bandara
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Tue, 05 Oct 2021 12:16:34 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with i r sidath bandara i r sidath bandara                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  i r sidath bandara Bot:  Hi I R Sidath Bandara ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  Bahrain Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  +97336544804            03:59 PM, 05th Oct                   mayar                   Hi  Sidath Bandar,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           04:00 PM, 05th Oct                     i r sidath bandara                    good afternoon,           04:00 PM, 05th Oct                   mayar                   Could you please share your order number so that I can assist you further?           04:01 PM, 05th Oct                     i r sidath bandara                    today 1 of your person came n taken my return items, but i didnt get any receipt  & still i didnt get any mesg...can you check it please           04:01 PM, 05th Oct                     i r sidath bandara                    7305262072           04:02 PM, 05th Oct                   mayar                   Thank you for providing us with this details            04:04 PM, 05th Oct                   mayar                   Could you please allow me 2 minutes to check your order details?           04:04 PM, 05th Oct                     i r sidath bandara                    sure           04:05 PM, 05th Oct                   mayar                   We would like to inform you that your product will take 2 - 3 business days to reach our warehouse and it will take us 2 - 3 business days from the time we receive your return to conduct a quality check and issue your refund.  Once the refund is processed the amount you paid online will be refunded back to your original payment method within 7-14 working days.           04:09 PM, 05th Oct                   mayar                   Is there anything else i can help you with?            04:09 PM, 05th Oct                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           04:12 PM, 05th Oct                     i r sidath bandara                    i have doubt because he not give any receipt           04:12 PM, 05th Oct                     i r sidath bandara                    it's no problem ryt?           04:12 PM, 05th Oct                   mayar                   Yes no problem           04:12 PM, 05th Oct                   mayar                   We received it           04:12 PM, 05th Oct                   mayar                   Is there anything else i can help you with?            04:13 PM, 05th Oct                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           04:16 PM, 05th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3188327