Subject: Ticket Assigned - Conversation with namana hasnat
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 05 Oct 2021 12:14:15 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with namana hasnat namana hasnat                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  namana hasnat Bot:  Hi Namana Hasnat ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9506352628 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0525590974            04:05 PM, 05th Oct                   mayar                   Hi Namana Hasnat  ,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           04:05 PM, 05th Oct                     namana hasnat                    I have a complaint           04:06 PM, 05th Oct                     namana hasnat                    I ordered some kids products from sale updated for 4 hours...while paying through card max team deducted 2 times for 1 order           04:08 PM, 05th Oct                     namana hasnat                    My total bill was 24.50 but the deduction from the card id 49 that is very unfair           04:08 PM, 05th Oct                     namana hasnat                    I want refund my amount           04:09 PM, 05th Oct                   mayar                   Kindly share a bank statement with the deducted amounts           04:11 PM, 05th Oct                   mayar                   Is there anything else i can help you with?            04:11 PM, 05th Oct                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           04:13 PM, 05th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3188312