Subject: New Reply Received - Shukran
From: Splash <[email-masked]>
To: [email-masked]
Date: Tue, 05 Oct 2021 12:11:13 +0000

Hi Mayar nasser mahmoud,  The customer has responded to the ticket.  Shukran  Ticket comment <div dir="auto">dear if u check the trail of this email ull find same statemen tof 14 days time was given to me in end of august early sept...and now we are in october...m not asking abt my last purchase...m asking abt my shukran point for my shopping which i have done mid and end suvust..pls check and confirm if i shd only have 6 shukran points???? i believe i sjd have more than 6</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Fri, 10 Sep 2021, 12:05 pm Splash, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr"><div dir="ltr">Hi Qurrat,<br><br>Thank you for contacting us.<br><br>We see you are in touch regarding the Shukran Points you have earned from your recent purchases from our website.<br><br>We would like to know that your Shukran Points have already been credited to your Shukran account. However, you will not be able to use these points for the next 14 days. This count starts 14 days from the date you delivered your items for your last purchase.<br><br>Please note that it will take 14 days for the Shukran Points you have earned from your purchases to appear in your Shukran account.<br><br>Feel free to contact if you need further assistance.<br><br>your friends,<br>Support Team.<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3085310