Subject: Ticket Assigned - Conversation with hi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 05 Oct 2021 12:03:35 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi hi                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  How can I return my order? Bot:  Please choose your location Customer:  Saudi Arabia Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.    For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0548756105            03:49 PM, 05th Oct                     hi                    Ok           03:49 PM, 05th Oct                   mayar                   Hi ,Good evening Thank you for contacting us. My name is Mayar ,i will be happy to help you.           03:50 PM, 05th Oct                   mayar                   Could you please share your order number so that I can assist you further?           03:50 PM, 05th Oct                     hi                    I have a bi           03:50 PM, 05th Oct                     hi                    Bill           03:50 PM, 05th Oct                     hi                    I shopped from the mall           03:51 PM, 05th Oct                     hi                    I just want to ask if i want to exchange or refund  can i do it from the different  branch of centerpoint  or do i have to go to the same centerpoint  from where i have bought           03:52 PM, 05th Oct                   mayar                   Yes you can do it from any branch           03:53 PM, 05th Oct                     hi                    Sure i took drom dammam branch so i can return and buy things from khobar branch?           03:54 PM, 05th Oct                   mayar                   Yes you can return or exchange  it from any branch           03:54 PM, 05th Oct                   mayar                   Is there anything else i can help you with?            03:54 PM, 05th Oct                     hi                    Yes           03:54 PM, 05th Oct                     hi                    If i gv them the things they wl gv me cash  or paper voucher?           03:55 PM, 05th Oct                     hi                    So i can use it at that moment?           03:55 PM, 05th Oct                     hi                    And buy different  things           03:55 PM, 05th Oct                     hi                    I don't  want the same again           03:55 PM, 05th Oct                   mayar                   The amount will be refunded to the same card you used while  buying the order           03:58 PM, 05th Oct                     hi                    Ok           03:59 PM, 05th Oct                   mayar                   Is there anything else i can help you with?            04:00 PM, 05th Oct                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           04:03 PM, 05th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3188254