Subject: Ticket Assigned - Conversation with megha
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 05 Oct 2021 11:30:06 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with megha megha                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  megha Bot:  Hi Megha ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  Saudi Arabia Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  591153017            03:19 PM, 05th Oct                     megha                    Ok           03:19 PM, 05th Oct                   mayar                   Hi Megha,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           03:20 PM, 05th Oct                     megha                    Hi           03:20 PM, 05th Oct                     megha                    I needed to return all my previous online purchase but though i received it two days before it still shows placed in the order section           03:21 PM, 05th Oct                     megha                    How do i file for return           03:21 PM, 05th Oct                   mayar                   Could you please share your order number so that I can assist you further?           03:22 PM, 05th Oct                     megha                             03:22 PM, 05th Oct                     megha                    6356965109           03:23 PM, 05th Oct                   mayar                   Kindly share name of the item           03:24 PM, 05th Oct                   mayar                   which you want to return           03:24 PM, 05th Oct                     megha                    All the items           03:25 PM, 05th Oct                     megha                    Under the order           03:25 PM, 05th Oct                     megha                             03:26 PM, 05th Oct                   mayar                   A return request has been created           03:27 PM, 05th Oct                   mayar                   our team will contact you whiten 2-5 days to collect the items           03:27 PM, 05th Oct                   mayar                   Is there anything else i can help you with?            03:27 PM, 05th Oct                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           03:29 PM, 05th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3188082