Subject: Ticket Assigned - Conversation with suerte tan
From: Splash <[email-masked]>
To: [email-masked]
Date: Tue, 05 Oct 2021 10:59:58 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with suerte tan suerte tan                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  suerte tan Bot:  Hi Suerte Tan ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9506267348 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  /startOver Bot:  Oops! Couldn't get that, am a new bot in town and learning with time.  You can try rephrasing your question. Bot:  Hi Suerte Tan ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9506267348 Bot:   Your order status is  : Processing   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0527888061            02:50 PM, 05th Oct                     suerte tan                    Ok           02:50 PM, 05th Oct                   mayar                   Hi Suerte Tan  ,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           02:50 PM, 05th Oct                     suerte tan                    Hello Mayar           02:51 PM, 05th Oct                     suerte tan                    Good afternoon           02:51 PM, 05th Oct                     suerte tan                    How are you?           02:51 PM, 05th Oct                     suerte tan                    Would you be so kind as to check my order status please, its been out for delivery since 10am this morning…           02:52 PM, 05th Oct                     suerte tan                    Order number is 9506267348           02:52 PM, 05th Oct                   mayar                   Yes your order is out for delivery           02:52 PM, 05th Oct                     suerte tan                    Its almost 3 and i have not received my order           02:52 PM, 05th Oct                     suerte tan                    Yeah is there any way to speak with the delivery person?           02:53 PM, 05th Oct                   mayar                   Our team will contact you before delivering it           02:53 PM, 05th Oct                     suerte tan                    What time           02:54 PM, 05th Oct                   mayar                   We do not have these details           02:54 PM, 05th Oct                   mayar                   But we will contact our team to deliver it asap           02:54 PM, 05th Oct                   mayar                   Is there anything else i can help you with?            02:55 PM, 05th Oct                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           02:59 PM, 05th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3187916