Subject: Ticket Assigned - Conversation with evita cardoza
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 05 Oct 2021 09:43:06 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with evita cardoza evita cardoza                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  evita cardoza Bot:  Hi Evita Cardoza ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9505560925 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  +971564971998            01:34 PM, 05th Oct                   mayar                   Hi Evita Cardoza  ,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           01:35 PM, 05th Oct                     evita cardoza                    Hi Mayar           01:35 PM, 05th Oct                     evita cardoza                    Good afternoon           01:35 PM, 05th Oct                     evita cardoza                    I have received my order, but I want to return it.           01:35 PM, 05th Oct                     evita cardoza                    In the order history it's still showing as processing           01:35 PM, 05th Oct                     evita cardoza                    I'm unable to process my return since it's showing as not delivered           01:36 PM, 05th Oct                     evita cardoza                    Can you help me           01:36 PM, 05th Oct                     evita cardoza                    I received my order almost 4 days ago           01:36 PM, 05th Oct                   mayar                   Kindly share name of items           01:39 PM, 05th Oct                     evita cardoza                    MAX Solid Slides with Embossed Text Vamp Band Color: Blue Size: 38           01:40 PM, 05th Oct                   mayar                   A return request has been created           01:41 PM, 05th Oct                   mayar                   Is there anything else i can help you with?            01:42 PM, 05th Oct                     evita cardoza                    That's all.. Thank you           01:42 PM, 05th Oct                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           01:42 PM, 05th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3187465