Subject: Ticket Assigned - Conversation with miziel
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 05 Oct 2021 09:21:30 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with miziel miziel                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  miziel Bot:  Hi Miziel ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0561627120            01:16 PM, 05th Oct                   mayar                   Hi Miziel,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           01:16 PM, 05th Oct                     miziel                    Hello i want cancel my order because i choose a wrong size           01:16 PM, 05th Oct                   mayar                   Could you please share your order number so that I can assist you further?           01:17 PM, 05th Oct                     miziel                    But when i order it i order it via guest ididnt sign in           01:17 PM, 05th Oct                     miziel                    9506341357           01:18 PM, 05th Oct                   mayar                   Thank you for providing us with this details            01:19 PM, 05th Oct                   mayar                   Could you please allow me 2 minutes to check your order details?           01:19 PM, 05th Oct                     miziel                    Okay           01:19 PM, 05th Oct                   mayar                   your order has been canceled           01:20 PM, 05th Oct                   mayar                   Is there anything else i can help you with?            01:20 PM, 05th Oct                     miziel                    Only that one thanks           01:20 PM, 05th Oct                     miziel                    I really appreciate it           01:20 PM, 05th Oct                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           01:21 PM, 05th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3187313