Subject: Ticket Assigned - Conversation with neethu viswanathan
From: Splash <[email-masked]>
To: [email-masked]
Date: Mon, 04 Oct 2021 12:08:03 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with neethu viswanathan neethu viswanathan                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  neethu viswanathan Bot:  Hi Neethu Viswanathan ,what do you need help with? Customer:  How can I return my order? Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0585200695            04:01 PM, 04th Oct                   mayar                   Hi Neethu ,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           04:02 PM, 04th Oct                     neethu viswanathan                    Hi Mayar           04:02 PM, 04th Oct                     neethu viswanathan                    Hope you doing good           04:02 PM, 04th Oct                     neethu viswanathan                    I would like to return the order           04:02 PM, 04th Oct                     neethu viswanathan                    As they dont fit us           04:02 PM, 04th Oct                     neethu viswanathan                    Just got the order delivered today           04:03 PM, 04th Oct                   mayar                   Could you please share your order number so that I can assist you further?           04:03 PM, 04th Oct                     neethu viswanathan                    Tried one cap and it doesnt fit me           04:03 PM, 04th Oct                     neethu viswanathan                    Havent opened the other one coz of the same reason           04:03 PM, 04th Oct                     neethu viswanathan                    Sure           04:03 PM, 04th Oct                   mayar                   Could you please share your order number so that I can assist you further?           04:04 PM, 04th Oct                     neethu viswanathan                    9506000611           04:04 PM, 04th Oct                     neethu viswanathan                    9506000611           04:04 PM, 04th Oct                   mayar                   Do you want to return the whole order ?           04:05 PM, 04th Oct                     neethu viswanathan                    Yes Mayar           04:06 PM, 04th Oct                   mayar                   It has been created           04:07 PM, 04th Oct                   mayar                   Is there anything else i can help you with?            04:07 PM, 04th Oct                     neethu viswanathan                    Ok Mayar           04:07 PM, 04th Oct                     neethu viswanathan                    Thank you so much           04:07 PM, 04th Oct                     neethu viswanathan                    Really appreciate it           04:07 PM, 04th Oct                     neethu viswanathan                    Nothing else for now           04:07 PM, 04th Oct                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           04:07 PM, 04th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3183786