Subject: Ticket Assigned - need escalation
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 04 Oct 2021 10:48:57 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  need escalation User                    hello i would like to know if my order is ready for collection           02:41 PM, 04th Oct                   mayar                   Hi ,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           02:44 PM, 04th Oct                     User                    i haver ordered since 28 of sep           02:44 PM, 04th Oct                   mayar                   Could you please share your order number so that I can assist you further?           02:44 PM, 04th Oct                     User                    and i haven't got a confirmation email           02:45 PM, 04th Oct                     User                    ok           02:45 PM, 04th Oct                   mayar                   Kindly share  your order number           02:45 PM, 04th Oct                     User                    1605242508           02:45 PM, 04th Oct                   mayar                   We sincerely apologize for any inconvenience caused,   We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.  We request you to please allow us some time so we can work on this and do the needful.           02:47 PM, 04th Oct                   mayar                   Is there anything else i can help you with?            02:47 PM, 04th Oct                     User                    ok           02:47 PM, 04th Oct                     User                    i will wait for that           02:47 PM, 04th Oct                     User                    and if nothing will contact you again           02:47 PM, 04th Oct                   mayar                   Sure you can contact us again           02:48 PM, 04th Oct                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           02:48 PM, 04th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3183344