Subject: Ticket Assigned - Conversation with nix
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 03 Oct 2021 15:34:17 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with nix nix                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  nix Bot:  Hi Nix ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointae Bot:  Please enter your order number to continue Customer:  9505708835 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            07:18 PM, 03rd Oct                   mayar                   Hi Nix,Good evening Thank you for contacting us. My name is Mayar ,i will be happy to help you.           07:18 PM, 03rd Oct                     nix                    ok           07:18 PM, 03rd Oct                     nix                    the delivery scheduled to me is today but nothing happened on the order status           07:18 PM, 03rd Oct                     nix                    plus it is already evening and nobody contacted me yet           07:19 PM, 03rd Oct                     nix                    hello?           07:20 PM, 03rd Oct                     nix                    hello ?           07:21 PM, 03rd Oct                     nix                    hi!           07:22 PM, 03rd Oct                   mayar                   Sorry for the late replay           07:24 PM, 03rd Oct                   mayar                   It takes 2-3 days to be delivered           07:24 PM, 03rd Oct                   mayar                   Our team will contact you before delivering it           07:24 PM, 03rd Oct                     nix                    ok , but it says today and I ordered last Friday           07:24 PM, 03rd Oct                   mayar                   Is there anything else i can help you with?            07:24 PM, 03rd Oct                     nix                    yes           07:24 PM, 03rd Oct                     nix                    if it is 2-3 days then the date on your app is not correct           07:25 PM, 03rd Oct                     nix                    what a useless customer service           07:28 PM, 03rd Oct                     nix                    /startOver           07:28 PM, 03rd Oct                   mayar                   We will try our best to deliver it asap but It takes 2-3 days to be delivered           07:30 PM, 03rd Oct                   mayar                   Is there anything else i can help you with?            07:30 PM, 03rd Oct                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           07:33 PM, 03rd Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3180201