Subject: Ticket Assigned - Conversation with houssam sayah
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 03 Oct 2021 15:08:10 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with houssam sayah houssam sayah                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  houssam sayah Bot:  Hi Houssam Sayah ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9506024742 Bot:    Your order status is  : Placed   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0509813148            06:42 PM, 03rd Oct                   mayar                   Hi Houssam Sayah  ,Good evening Thank you for contacting us. My name is Mayar ,i will be happy to help you.           06:43 PM, 03rd Oct                     houssam sayah                    I want to check if my order will be in Al wahdah mall by tomorrow, otherwise I have to cancel bcuz I am traveling after tomorrow           06:43 PM, 03rd Oct                   mayar                   Could you please share your order number so that I can assist you further?           06:44 PM, 03rd Oct                     houssam sayah                    9506024742           06:44 PM, 03rd Oct                   mayar                   Kindly check your order number           06:45 PM, 03rd Oct                     houssam sayah                    9506024742           06:46 PM, 03rd Oct                     houssam sayah                    This is my order number           06:46 PM, 03rd Oct                   mayar                   This number is not right           06:48 PM, 03rd Oct                   mayar                   Kindly check it again           06:48 PM, 03rd Oct                     houssam sayah                    Thank you, we'll notify you when your order  9506024742 for PAW Patrol Backpack - 14 inche...  is ready for collection from Babyshop  Al WAHDAH.           06:48 PM, 03rd Oct                     houssam sayah                    This is the msg I received           06:48 PM, 03rd Oct                   mayar                   Kindly share a screenshot with your order number           06:51 PM, 03rd Oct                   mayar                   Hi, I'm not getting a response from you. Are we still connected?           06:53 PM, 03rd Oct                     houssam sayah                    Attachment is not working           06:54 PM, 03rd Oct                     houssam sayah                    Kindly check with your supervisor if you are not cabable of solving problem           06:55 PM, 03rd Oct                   mayar                   this order from max or centrepoint ?           06:57 PM, 03rd Oct                     houssam sayah                    Centerpoint           06:57 PM, 03rd Oct                   mayar                   Kindly share  a screenshot with your order number on  [email-masked]           06:59 PM, 03rd Oct                   mayar                   Is there anything else i can help you with?            06:59 PM, 03rd Oct                     houssam sayah                    You didn't help anyway, your support is useless,           07:00 PM, 03rd Oct                   mayar                   Kindly share a screen shot to allow us help  ypu           07:01 PM, 03rd Oct                   mayar                   you           07:01 PM, 03rd Oct                   mayar                   Is there anything else i can help you with?            07:01 PM, 03rd Oct                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           07:07 PM, 03rd Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3180070