Subject: Ticket Assigned - Conversation with priyanka geethik
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sun, 03 Oct 2021 13:39:15 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with priyanka geethik priyanka geethik                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  priyanka geethik Bot:  Hi Priyanka Geethik ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0545716345            05:25 PM, 03rd Oct                     priyanka geethik                    Ok           05:25 PM, 03rd Oct                   mayar                   Hi Priyanka Geethik  ,Good evening Thank you for contacting us. My name is Mayar ,i will be happy to help you.           05:26 PM, 03rd Oct                     priyanka geethik                    Hi Mayar           05:26 PM, 03rd Oct                   mayar                   Could you please share your order number so that I can assist you further?           05:26 PM, 03rd Oct                     priyanka geethik                    My order was delivered yesterday and I want return/replace one item           05:26 PM, 03rd Oct                     priyanka geethik                    9505769003           05:27 PM, 03rd Oct                   mayar                   Kindly share name of the item           05:28 PM, 03rd Oct                     priyanka geethik                    Solid Seamless Cycling Shorts           05:29 PM, 03rd Oct                     priyanka geethik                    I actually want a L size if it is available           05:29 PM, 03rd Oct                   mayar                   We do not have exchange policy           05:32 PM, 03rd Oct                   mayar                   the item can be only returned           05:33 PM, 03rd Oct                   mayar                   Hi, I'm not getting a response from you. Are we still connected?           05:33 PM, 03rd Oct                     priyanka geethik                    Ok           05:33 PM, 03rd Oct                     priyanka geethik                    Please place return for that item           05:34 PM, 03rd Oct                     priyanka geethik                    Thanks           05:36 PM, 03rd Oct                   mayar                   A return request has been created           05:36 PM, 03rd Oct                   mayar                   Our team will collect it whiten 2-5 days           05:36 PM, 03rd Oct                   mayar                   Is there anything else i can help you with?            05:36 PM, 03rd Oct                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:38 PM, 03rd Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3179547