Subject: Ticket Assigned - Conversation with hello
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 30 Sep 2021 13:58:26 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hello hello                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hello Bot:  Hi Hello ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Kuwait Bot:  Please enter your order number to continue Customer:  8105116188 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0096565978613            05:52 PM, 30th Sep                     hello                    Ok           05:52 PM, 30th Sep                   mayar                   Hi ,Good evening Thank you for contacting us. My name is Mayar ,i will be happy to help you.           05:53 PM, 30th Sep                     hello                    Hello …I have a doubt regarding my order           05:54 PM, 30th Sep                     hello                    I have ordered 3 things as a single order           05:54 PM, 30th Sep                     hello                    But in the order history it’s showing me I will be receiving it in 2 deliveries           05:55 PM, 30th Sep                   mayar                   One of the items is not ready yet           05:56 PM, 30th Sep                     hello                    So I need to check if any of the item is cancelled or I have to wait ?           05:56 PM, 30th Sep                   mayar                   Whenever it is ready our team will contact you           05:56 PM, 30th Sep                   mayar                   Is there anything else i can help you with?            05:56 PM, 30th Sep                     hello                    No thanks ..           05:56 PM, 30th Sep                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:58 PM, 30th Sep                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3168079