Subject: Ticket Assigned - Conversation with nabeel
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 30 Sep 2021 11:05:49 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with nabeel nabeel                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  nabeel Bot:  Hi Nabeel ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0566415057            02:40 PM, 30th Sep                   mayar                   Hi Nabeel,Good evening Thank you for contacting us. My name is Mayar ,i will be happy to help you.           02:41 PM, 30th Sep                     nabeel                    helloo           02:42 PM, 30th Sep                     nabeel                    Size issue           02:43 PM, 30th Sep                     nabeel                    helloo           02:45 PM, 30th Sep                   mayar                   Could you please share your order number so that I can assist you further?           02:48 PM, 30th Sep                   mayar                   Hi, I'm not getting a response from you. Are we still connected?           02:50 PM, 30th Sep                     nabeel                    wait           02:51 PM, 30th Sep                     nabeel                    9505267736           02:52 PM, 30th Sep                     nabeel                    order number           02:52 PM, 30th Sep                     nabeel                    The shirt size is small           02:52 PM, 30th Sep                     nabeel                    how can i change it??           02:54 PM, 30th Sep                   mayar                   We do not have exchange policy           02:59 PM, 30th Sep                   mayar                   Kindly return the item           02:59 PM, 30th Sep                   mayar                   Kindly share name of the item           02:59 PM, 30th Sep                   mayar                   Hi, I'm not getting a response from you. Are we still connected?           03:01 PM, 30th Sep                   mayar                   Hi, I'm not getting a response from you. Are we still connected?           03:03 PM, 30th Sep                   mayar                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           03:05 PM, 30th Sep                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3167082