Subject: Ticket Assigned - Conversation with hana
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 30 Sep 2021 10:56:52 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hana hana                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hana Bot:  Hi Hana ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointae Bot:  Please enter your order number to continue Customer:  9505467405 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0507373767            02:43 PM, 30th Sep                     hana                    Hello           02:48 PM, 30th Sep                     hana                    /startOver           02:48 PM, 30th Sep                   mayar                   Hi ,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           02:49 PM, 30th Sep                     hana                    Hi           02:49 PM, 30th Sep                     hana                    I want to return both items from my order, but i was able to request a return for one item only           02:50 PM, 30th Sep                     hana                    Can you check and do the return for the other item as well           02:50 PM, 30th Sep                     hana                    My email           02:51 PM, 30th Sep                     hana                    Is           02:51 PM, 30th Sep                     hana                    [email-masked]           02:51 PM, 30th Sep                   mayar                   A return request has been created for both items           02:52 PM, 30th Sep                   mayar                   Is there anything else i can help you with?            02:52 PM, 30th Sep                     hana                    Thx alot           02:52 PM, 30th Sep                     hana                    Bye           02:52 PM, 30th Sep                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           02:56 PM, 30th Sep                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3167028