Subject: Ticket Assigned - Conversation with amna
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 30 Sep 2021 08:18:19 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with amna amna                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  amna Bot:  Hi Amna ,what do you need help with? Customer:  How can I return my order? Bot:  Please choose your location Customer:  Bahrain Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0097339413336            12:09 PM, 30th Sep                   mayar                   Hi Amna ,Good evening Thank you for contacting us. My name is Mayar ,i will be happy to help you.           12:10 PM, 30th Sep                     amna                    Can I return a costume?           12:10 PM, 30th Sep                     amna                    hi           12:12 PM, 30th Sep                   mayar                   Could you please share your order number so that I can assist you further?           12:14 PM, 30th Sep                     amna                    I bought it in  store           12:15 PM, 30th Sep                     amna                    not on line           12:15 PM, 30th Sep                     amna                    I am just asking about the exchange policy           12:15 PM, 30th Sep                     amna                    can I exchange a costume?           12:15 PM, 30th Sep                   mayar                   Kindly head to the store           12:15 PM, 30th Sep                   mayar                   The item can be changed and returned whiten 14 days           12:16 PM, 30th Sep                   mayar                   Is there anything else i can help you with?            12:16 PM, 30th Sep                     amna                    thanks           12:17 PM, 30th Sep                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           12:17 PM, 30th Sep                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3166175