Subject: Ticket Assigned - Conversation with mohamed
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 29 Sep 2021 15:21:51 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with mohamed mohamed                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  mohamed Bot:  Hi Mohamed ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9505340371 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0567786403            07:04 PM, 29th Sep                   mayar                   Hi MohamedMohamed  ,Good evening Thank you for contacting us. My name is Mayar ,i will be happy to help you.           07:04 PM, 29th Sep                     mohamed                    I have a missing item in my order           07:05 PM, 29th Sep                   mayar                   After checking your order, we found out that your order has been delivered completely,           07:08 PM, 29th Sep                   mayar                   Is there anything else i can help you with?            07:08 PM, 29th Sep                     mohamed                    I ordered 7 items           07:11 PM, 29th Sep                     mohamed                    Received 6 only           07:11 PM, 29th Sep                     mohamed                    And the billing is also different           07:11 PM, 29th Sep                     mohamed                    That item was under 25% off item           07:12 PM, 29th Sep                     mohamed                    Why this has happened           07:12 PM, 29th Sep                     mohamed                    I'm totally disappointed           07:12 PM, 29th Sep                   mayar                   Kindly share name of the item           07:15 PM, 29th Sep                     mohamed                    Wait           07:15 PM, 29th Sep                   mayar                   okay           07:16 PM, 29th Sep                   mayar                   Hi, I'm not getting a response from you. Are we still connected?           07:19 PM, 29th Sep                   mayar                   Hi, I'm not getting a response from you. Are we still connected?           07:19 PM, 29th Sep                   mayar                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           07:21 PM, 29th Sep                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3163648