Subject: Ticket Assigned - Conversation with aya sabry
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 29 Sep 2021 15:19:10 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with aya sabry aya sabry                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  /startover Bot:  Please enter your name Customer:  aya sabry Bot:  Hi Aya Sabry ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointae Bot:  Please enter your order number to continue Customer:  9505329392 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0525064753            07:05 PM, 29th Sep                     aya sabry                    Ok           07:05 PM, 29th Sep                   mayar                   Hi Aya Sabry  ,Good evening Thank you for contacting us. My name is Mayar ,i will be happy to help you.           07:05 PM, 29th Sep                     aya sabry                    Hi i order perfume yesterday and i should receive  It today from the mall           07:07 PM, 29th Sep                     aya sabry                    But till now it shows still processing           07:07 PM, 29th Sep                     aya sabry                    ?           07:11 PM, 29th Sep                   mayar                   It takes 2-3 days to be ready at the store           07:12 PM, 29th Sep                   mayar                   Our team will contact you once it is ready           07:12 PM, 29th Sep                   mayar                   Is there anything else i can help you with?            07:12 PM, 29th Sep                     aya sabry                    But it says on the app i will take it today           07:12 PM, 29th Sep                     aya sabry                    Yes my question           07:13 PM, 29th Sep                     aya sabry                    Why it said i will receive it today           07:13 PM, 29th Sep                     aya sabry                    And still written if i did order the i will receive it tomorrow           07:14 PM, 29th Sep                   mayar                   Kindly check again it is not ready yet           07:16 PM, 29th Sep                   mayar                   It takes 2-3 days to be ready at the store           07:16 PM, 29th Sep                   mayar                   Is there anything else i can help you with?            07:16 PM, 29th Sep                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           07:18 PM, 29th Sep                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3163636