Subject: Ticket Assigned - Conversation with hi
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Wed, 29 Sep 2021 15:08:44 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi hi                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Bahrain Bot:  Please enter your order number to continue Customer:  7305372708 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  /startOver Bot:  Please enter your number Customer:  /startOver Bot:  Please enter your number Customer:  97338715281            06:50 PM, 29th Sep                   mayar                   Hi ,Good evening Thank you for contacting us. My name is Mayar ,i will be happy to help you.           06:51 PM, 29th Sep                     hi                    Thank you for your order. Order 7305372708 for Full Length Jeans with Button ... +1more item(s) for BHD 13.0 is confirmed. Expect delivery by 03-10-2021.  Your payment for order 7305372706 is being processed, and it may take up to an hour. We'll notify you when your order is confirmed.  Sorry, Order 7305372706 was not processed successfully. Please try again or use Cash on           06:51 PM, 29th Sep                     hi                    I'm all ready pay but order not processed           06:52 PM, 29th Sep                   mayar                    We sincerely apologize for the inconvenience caused to you however, we have checked and it appears that the following order number: (7305372706) was not placed successfully. Whenever this happens our system tries to capture the payment again automatically, in this case, as we can the payment was captured again and a new order was placed successfully which is: (7305372708).   The payment has been captured only once from your account which is for the new successfully placed order.  Once this order has been shipped out you will receive an email notification for the same containing the tracking details.           06:52 PM, 29th Sep                   mayar                   Is there anything else i can help you with?            06:52 PM, 29th Sep                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           06:54 PM, 29th Sep                     hi                    Hello           06:55 PM, 29th Sep                   mayar                   Is there anything else i can help you with?           06:55 PM, 29th Sep                     hi                    Then my money was gone           06:55 PM, 29th Sep                     hi                    13BD           06:56 PM, 29th Sep                     hi                    Will you get my money back then?           06:57 PM, 29th Sep                   mayar                   Your order was placed successfully           06:59 PM, 29th Sep                   mayar                   with order number 7305372708           06:59 PM, 29th Sep                     hi                    Ok           06:59 PM, 29th Sep                   mayar                   Is there anything else i can help you with?            06:59 PM, 29th Sep                     hi                    Thanks           06:59 PM, 29th Sep                     hi                    How many days coming           06:59 PM, 29th Sep                     hi                    Delivered           06:59 PM, 29th Sep                   mayar                   It takes 2-3 days to be delivered           07:00 PM, 29th Sep                   mayar                   Is there anything else i can help you with?            07:00 PM, 29th Sep                     hi                    Ok           07:00 PM, 29th Sep                     hi                    Before I'm purchased that no problems           07:01 PM, 29th Sep                     hi                    I don't know           07:01 PM, 29th Sep                   mayar                   We sincerely apologize for any inconvenience caused however, we request you to please elaborate your concern so that we can assist you accordingly with this.           07:05 PM, 29th Sep                   mayar                   Is there anything else i can help you with?            07:05 PM, 29th Sep                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           07:08 PM, 29th Sep                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3163572