Subject: Ticket Assigned - Conversation with nuralaela
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 29 Sep 2021 11:15:51 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with nuralaela nuralaela                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  nuralaela Bot:  Hi Nuralaela ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointae Bot:  Please enter your order number to continue Customer:  9505275330 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0563093619            03:06 PM, 29th Sep                     nuralaela                    I can't see my orders history           03:07 PM, 29th Sep                   mayar                   Hi Nuralaela ,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           03:07 PM, 29th Sep                     nuralaela                    Thank you           03:07 PM, 29th Sep                   mayar                   Kindly check using the email           03:08 PM, 29th Sep                   mayar                   [email-masked]           03:08 PM, 29th Sep                     nuralaela                    Why I can't see my orders history           03:08 PM, 29th Sep                   mayar                   You have 3 orders           03:08 PM, 29th Sep                     nuralaela                    4           03:08 PM, 29th Sep                   mayar                   only 3 are showing           03:09 PM, 29th Sep                   mayar                   9674695256           03:09 PM, 29th Sep                   mayar                   9682508703           03:09 PM, 29th Sep                     nuralaela                    I mean for this order4 item           03:09 PM, 29th Sep                   mayar                   Yes right           03:10 PM, 29th Sep                   mayar                   Is there anything else i can help you with?            03:10 PM, 29th Sep                     nuralaela                    9505275330this one           03:10 PM, 29th Sep                   mayar                   Yes it is including 4 item           03:11 PM, 29th Sep                   mayar                   Is there anything else i can help you with?           03:11 PM, 29th Sep                     nuralaela                    When come           03:12 PM, 29th Sep                   mayar                   It takes 2-3 days to be delivered           03:12 PM, 29th Sep                     nuralaela                    Last already out for delivery until now why not come           03:13 PM, 29th Sep                   mayar                   Our team will contact you before delivering it           03:13 PM, 29th Sep                   mayar                   Is there anything else i can help you with?            03:13 PM, 29th Sep                     nuralaela                    Ok           03:13 PM, 29th Sep                     nuralaela                    No,thanks           03:13 PM, 29th Sep                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           03:15 PM, 29th Sep                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3162272