Subject: Ticket Assigned - Conversation with hanan alali
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 28 Sep 2021 13:24:37 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hanan alali hanan alali                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hanan alali Bot:  Hi Hanan Alali ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointae Bot:  Please enter your order number to continue Customer:  9504926036 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  00971524232388            05:07 PM, 28t
 h Sep                   mayar                   Hi , Hanan Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           05:08 PM, 28th Sep                   mayar                   We sincerely apologize for any inconvenience caused to you however, as we can check our courier partner has tried contacting you on the following contact number which was provided at the time of placing this order but without success: (   +971524232388).           05:12 PM, 28th Sep                     hanan alali                    Hii,           05:12 PM, 28th Sep                     hanan alali                    Am really disappointed that they delayed my delivery           05:13 PM, 28th Sep                   mayar                   Kindly confirm with me if this is your correct contact number 971524232388           05:14 PM, 28th Sep                     hanan alali                    Yup           05:16 PM, 28th Sep                     hanan alali             
        It's right           05:16 PM, 28th Sep                   mayar                   Kindly note that they are going to contact you as soon as possible to deliver the order we request you please allow us some time           05:18 PM, 28th Sep                   mayar                   Is there any things else i can assist you with today           05:19 PM, 28th Sep                     hanan alali                    I just want to know when I will get my order           05:20 PM, 28th Sep                   mayar                   We will do our best to make the order deliver as soon as possible           05:21 PM, 28th Sep                   mayar                   Is there any things else i can assist you with today           05:22 PM, 28th Sep                     hanan alali                    No, thanks alot           05:22 PM, 28th Sep                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:2
 4 PM, 28th Sep                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3158211