Subject: Ticket Assigned - delivery
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 28 Sep 2021 13:19:55 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  delivery hannelore                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hannelore Bot:  Hi Hannelore ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointae Bot:  Please enter your order number to continue Customer:  9504830322 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0543207141            05:12 PM, 28th Sep                     hannelore
                     Ok           05:12 PM, 28th Sep                   mayar                   Hi , Hannelore Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           05:12 PM, 28th Sep                     hannelore                    Hi Mayar i just want to ask if i can make my order pick up since the delivery guy always in wrong timings for delivery we are always outside           05:13 PM, 28th Sep                     hannelore                    Now his not answering our call we are already in the house           05:13 PM, 28th Sep                     hannelore                    +971 56 692 4705this is the number of thr delivery guy           05:14 PM, 28th Sep                   mayar                   Is this is your order number 9504830322/           05:15 PM, 28th Sep                     hannelore                    Yes           05:16 PM, 28th Sep                   mayar                   We are really sorry we are not able to chan
 ge the mode of the order from delivery to click and collect order           05:16 PM, 28th Sep                     hannelore                    Ok but can u let the courier deliver today as we are in the hoise already tomorrow maybe we will go out again           05:17 PM, 28th Sep                   mayar                   We will do our best to make the order deliver as soon as possible           05:18 PM, 28th Sep                   mayar                   Is there any things else i can assist you with today           05:18 PM, 28th Sep                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:19 PM, 28th Sep                     hannelore                    That's all           05:19 PM, 28th Sep                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3158185