Subject: New Reply Received - Product information
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 26 Sep 2021 17:39:35 +0000

Hi Mayar nasser mahmoud,  The customer has responded to the ticket.  Product information  Ticket comment <div dir="auto" style="direction: ltr; margin: 0; padding: 0; font-family: sans-serif; font-size: 11pt; color: black">
The voucher code you sent me is not real.  I couldn't use it.  It says that the order amount should be more than AED 250 and my order is already above that price.  However this error kepps showing up.  See the attachment. 
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<div>From: Centrepoint &lt;[email-masked]&gt;<br>
<b>Sent:</b> Thursday, September 16, 2021 7:19:46 PM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Product information
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<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 3051867</div>
<div dir="ltr">We have sent you follow up emails requesting information, however we've not heard from you. We assume that your issue has now been resolved, and we will treat this support case as closed.</div>
<div dir="ltr">Incase you feel that your issue is still outstanding, please reply to this email, and we will re-open your case.</div>
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<span>-</span>-</div>
<div dir="ltr">Mayar nasser mahmoud : </div>
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Hi Fatema ,</div>
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Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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We sincerely apologize for any inconvenience caused however, we request you to please share your order number.</div>
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We are looking forward to hear from you soon. <span style="box-sizing:border-box; word-break:break-word">Thank you for your help!</span>
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Your Friends,</div>
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The Support Team</div>
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Attachments :
1. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043261296493'>Screenshot_20210926-193335_Outlook.jpg</a><br />2. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043261296495'>Screenshot_20210926-191636_Centrepoint.jpg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3051867