Subject: Ticket Assigned - Conversation with sweta here
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 26 Sep 2021 10:20:23 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with sweta here sweta here                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  sweta here Bot:  Hi Sweta Here ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0554741068            02:04 PM, 26th Sep                     sweta here                    Ok           02:05 PM, 26th Sep                   mayar                   Hi Sweta  ,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           02:05 PM, 26th Sep                     sweta here                    Hi           02:05 PM, 26th Sep                   mayar                   Could you please share your order number so that I can assist you further?           02:05 PM, 26th Sep                     sweta here                    I ordered something but size is big so can i go to store and change it           02:06 PM, 26th Sep                   mayar                   Could you please share your order number so that I can assist you further?           02:08 PM, 26th Sep                   mayar                   Hi, I'm not getting a response from you. Are we still connected?           02:11 PM, 26th Sep                   mayar                   Hi, I'm not getting a response from you. Are we still connected?           02:11 PM, 26th Sep                     sweta here                    Pls help           02:11 PM, 26th Sep                   mayar                   Could you please share your order number so that I can assist you further?           02:13 PM, 26th Sep                   mayar                   Hi, I'm not getting a response from you. Are we still connected?           02:16 PM, 26th Sep                   mayar                   Hi, I'm not getting a response from you. Are we still connected?           02:17 PM, 26th Sep                   mayar                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           02:20 PM, 26th Sep                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3147735