Subject: Ticket Assigned - need escalation
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 26 Sep 2021 08:52:24 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  need escalation User                    Hello           12:40 PM, 26th Sep                   mayar                   Hi ,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           12:40 PM, 26th Sep                     User                    Am not able to receive verification code in my number           12:40 PM, 26th Sep                   mayar                   Kindly share your email           12:42 PM, 26th Sep                     User                    [email-masked]           12:42 PM, 26th Sep                   mayar                   Thank you for providing us with this details            12:43 PM, 26th Sep                   mayar                   Could you please allow me 2 minutes to check your order details?           12:43 PM, 26th Sep                     User                    My order are list .. did not complete it because my mobile number is not updated in the app           12:44 PM, 26th Sep                     User                             12:44 PM, 26th Sep                     User                    Am not receiving verification code in my number           12:45 PM, 26th Sep                   mayar                   If you did not update it on the app           12:47 PM, 26th Sep                   mayar                   You will not receive           12:47 PM, 26th Sep                   mayar                   You will not receive a verification code           12:47 PM, 26th Sep                   mayar                   Kindly update it first           12:47 PM, 26th Sep                     User                    It not getting updated .. am not receiving msg from your side           12:48 PM, 26th Sep                     User                    ?           12:49 PM, 26th Sep                   mayar                   Do you have an account in centrepoint           12:50 PM, 26th Sep                     User                    Am trying just to create one now           12:50 PM, 26th Sep                     User                    But not able to update my phone detail           12:50 PM, 26th Sep                   mayar                   We sincerely apologize for any inconvenience caused,   We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.  We request you to please allow us some time so we can work on this and do the needful.           12:51 PM, 26th Sep                   mayar                   Is there anything else i can help you with?            12:51 PM, 26th Sep                     User                    No           12:51 PM, 26th Sep                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           12:52 PM, 26th Sep                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3147305